Care when you need it, right here in the community

When something feels off, waiting days or weeks for care isn’t always realistic. Our Minor Ailments Clinic is here to help bridge that gap, offering timely access to care for many common health concerns.

Ontario pharmacists are authorized to assess, prescribe, and support treatment for 19 minor ailments. Some concerns can be helped same day due to their acute nature, while others are best managed through a booked appointment during our clinic hours.

You don’t need to know the medical name, just tell us what you’re experiencing and we’ll help guide you.

What our pharmacists can treat

    • Acne (acne vulgaris)

    • Allergic skin reactions and rashes (atopic/eczema, allergic or contact dermatitis)

    • Diaper dermatitis

    • Cold sores (herpes labialis)

    • Canker sores (aphthous ulcers)

    • Infected cuts or sores with honey-coloured crusting (impetigo)

    • Bug bites, stings, and hives (insect bites, urticaria)

    • Tick bites, post exposure prophylaxis to prevent Lyme disease

    • Pink eye (conjunctivitis)

    • Seasonal or environmental allergies (allergic rhinitis)

    • Menstrual cramps (dysmenorrhea)

    • Heartburn and acid reflux (GERD)

    • Hemorrhoids

    • Nausea and vomiting of pregnancy

    • Oral thrush or white patches in the mouth (candidal stomatitis)

    • Uncomplicated bladder infections (urinary tract infections)

    • Yeast infections

    • Musculoskeletal sprains and strains

    • Pinworms and threadworms

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Clinic Hours

Wednesday Afternoons
By appointment
Private, in-store consultations

Same-day care may be available outside clinic hours for urgent concerns. Availability varies.

Please bring your health card and any private insurance information (if applicable). You will also be asked to complete a short intake form when you arrive.

Same-Day vs Pre-Booked Appointments

Some concerns may be assessed same day, including UTIs, cold sores, tick bites, insect bites, and conjunctivitis.

Appointment-based visits are best for concerns that need more time, follow-up, or review of past treatment.

Not sure which applies to you? Call us and we’ll help guide you.

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Frequently Asked Questions

  • Not always. Some conditions can be assessed same day. Others require a booked appointment. When in doubt, call us.

  • Yes. Many minor ailments assessments are covered by OHIP for eligible patients.

  • Yes, when clinically appropriate for a limited number of minor ailments within Ontario’s authorized scope.

  • Most assessments take 15–30 minutes, depending on the condition.

  • We’ll help guide you to the right provider and next step. Your safety always comes first.

  • Please bring your health card and any private insurance information (if applicable). You will also be asked to complete a short intake form when you arrive.

  • Scheduled appointments are typically completed within 20–30 minutes.

    If you are visiting as a walk-in without a booked appointment, wait times may vary and could be up to an hour depending on the pharmacist’s availability and the needs of other patients.

    Booking in advance is the best way to ensure a timely visit.